#AllIsAboutPeople #Episode17 @Maggie Luo

We reach the 17th Interview to bring on Authentic Leaders and we fly to Shanghai to meet with @MaggieLuo who is leading the Asia-Pacific Global Supply Chain Organization at #EdwardsLifesciences.

If I must choose only one quote from the interview, I will choose the following: “I want to positively change or impact other people’s life”.

I´m sure all you are going to enjoy and learn from this interesting interview!

  • Full name: Maggie Luo       
  • Place of birth: Shanghai (China)
  • Place of residence: Shanghai (China)
  • Personal situation: Married with one daughter
  • Professional situation: Director, Global Supply Chain (Asia-Pacific) at Edwards Lifesciences
  • Education: MBA at Olin Business school from Washington University in St. Louis
  • Hobbies: Travelling, gardening & live concerts!
  • Favourite book: Flow – The Psychology of Optimal Experience by Mihaly Csikszentmihalyi
  • Favourite movie: Lost in Translation (Lost in Tokyo) by Sofia Coppola
  • Favourite song: 如愿 (As you wish) by Cosmic Girls

The most relevant take-away from studying and living in the USA is that sense of belonging, love and caring are the true common interest for all human beings no matter where you are from

  • What makes you get out of bed every morning? Good weather and watering my flowers, that´s a good start of the day!
  • What has been your most professional achievement? Turn around experience of China Operations during the period 2015-2017 and being able to build an A-class team in Greater China. I tend to see an A-class team when the following criteria is met: 1) High Performance – Always achieve the goals and perform beyond expectation, 2) Innovation: New idea generators and 3) Culture – high engagement score and low key talent turn-over rate. 
  • What has been the biggest professional crisis you have suffered? I had a difficult time to gain a “seat at the table” for strategic decision. I was struggling about to have my voice heard. Education and leveraging external resources were essential to build my solid statement and helping them to understand the hidden information.
  • What would you do differently if you could start again? My take-away from that experience was that all leaders have their own thought-map and priority and interests by their role, experience, and assumption. By understanding that, if there was a chance, I would like to re-do my stakeholder assessments and figure out a better way to build connection with them before influencing.
  • What are you currently learning? I´m currently focus to learn on how influence without authority.
  • Born in China then later studied and worked in some assignments in the USA. How do you manage cultural differences? What is the most valuable learning for these experiences? This was one of the best experiences for me ever. It was an eye-opening journey. Be aware of the differences and seek in common is a golden take-away. I am truly convinced that diversity contributes to innovation and creativity. Effective communication is not just about language. It is relevant to respect the different culture and different priority/believe that is caused by culture difference. The most relevant take-away from this experience is that sense of belonging, love and caring are the true common interest for all human beings no matter where you are from. 

The primary characteristic of a leader is being happy and enjoy the success of the people that is around you

  • How would you define yourself as a leader?  I know my purpose is to serve others. I care people. I enjoy a lot on having curiosity to learn new things too.
  • What is the primary characteristic of a leader? The primary characteristic of a leader is being happy and enjoy the success of the people that is around you.
  • What are you doing, or have you done to inspire your team? Being a mentor for all of them and spending time coaching whenever there is a need for any of them. It is really important to listen them and being willing to understand their struggles and puzzles.
  • Tell me a Leader who has positively influenced you. Why?  In my current organization there are two leaders that I admire: @JoeNuzzolese and @PhilippeBizot – they are a true role models for me on demonstrating their leadership through love and care.
  • More than 10 years in leadership positions; What you will say to empower other women to jump into leadership roles? I think the most important is to have a change on mindset to recognize that gender is not a block of career progression for female professionals. It is true that female might face more challenges associated with female’s family duty/responsibilities; and there is a way to integrate work and life. I figured this out together with my husband. Also, I have routine conversation with my boss to make sure he is aware of those challenges for females, thus when I need support, I get the support from him.

This is a meaningful career to me since I´m having a true opportunity to change other people’s life

  • What does work in the Life Sciences industry mean to you? This is a meaningful career to me since I´m having a true opportunity to change other people’s life.
  • What would you like to do if you were not what you are today? Definitively, I would be a Teacher
  • What legacy do you want to leave in this world?  I want to positively change or impact other people’s life.
  • What are you doing to get it done?  I´m taking good care of people I love, by doing all is within my possibilities to contribute to their success (e.g., being a mentor…).
  • Finally, What would be your recommendation for young talents who are starting their career? Be really good at what you are doing. Stay hungry, Stay foolish. Those are the secrets to keep growing.

Thank you so much Maggie for your time and collaboration on this Project!

All Is About People!

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